Gentle Entity Mail Club

Mail Club FAQs

Please make sure to read this first,
before signing up ✧

SIGN-UP PERIOD
The sign-up period ends on the 25th of every month. Any subscriptions after the 25th of the month will receive the following month's!
For example:
- Sign-up March 23- April 25 → receive the April edition (ships April 27th).
- Sign-up after April 22 → receive the May edition (ships May 27th).
BILLING
Your subscription renews automatically each month on your sign-up date.
To cancel, pause subscription, update your payment details, or modify your subscription shipping information, please log in to the customer portal.

If you are changing your address details, please be sure to set your new address as the default.
If your mail has not arrived within the expected delivery timeframe (Japan: 2–14 business days, International: 7–30 business days), please double-check your shipping address and contact us through the inquiry form. Once confirmed, we will be happy to send you a replacement copy. You have to get your goodies, no matter what! ♡
- If you contact us after that period, we may not be able to send a replacement.
- Lost mail can only be replaced once.
- We are unable to offer replacements or refunds for mail letters sent to the wrong address.
Missed a previous month's letter?✧
If extras become available, they may be offered later as a one-time purchase at a slightly higher price to keep it fair for mail club members. Extra postcards, stickers, or zine from each month may also be available at that time.

Change of address? New payment info?
Need to pause, skip, or cancel subscription?

Gentle Entity Mail Club—why?

It is crazy to think that I have only received a real handwritten letter once in my life. It was back in my teenage years, when everyone started having their own phones and suddenly everything became became instant, fast, everything entirely text-based.

I still remember the feeling of the postman arriving at my home and handing me that one letter. It felt so real and exciting, you don't know what to expect. Imagining that this piece of paper had traveled slowly from somewhere far away until it finally reached my hands.

I’m happy that this feeling has come back to me again. This longing for something tangible, something that stays. Something I can hold, touch, and feel. It’s a feeling I want to share with people who love and appreciate my art, wherever you are in this world.

My art piece too, will be traveling at a gentle, civilized pace, eventually arriving at your home and finding a small space in your lovely place. I want them to greet you softly, and hopefully bring a little relief, comfort, or smile during your busy days and nights.

one envelope, every month.